Social and Environmental Responsibility

Crawford & Company has long advocated the need to incorporate social and environmental elements into our business strategies. For 73 years we have done this not only because it makes good business sense, but also because we believe we should do our part to preserve and improve our planet for generations to come. And we help keep that commitment every day by partnering with organizations around the world to support initiatives and programs that respond in a meaningful way to community and environmental needs and priorities.

Strengthening Our Communities

At Crawford, we recognize the connection between the success of our communities in which we operate and the success of our company. With an expansive global network serving clients in more than 150 countries, we consider Crawford part of the global community. To us, the support of our communities begins with an investment in our employees and in our communities.

Volunteerism is a significant part of the Crawford culture. Since 2009, we have held the Crawford Global Day of Service, a company-wide volunteer initiative, on a Saturday in October. In 2013, the collective efforts of more than 1,200 employees, family and friends contributed to more than 50 coordinated service projects around the world, and we expect an even broader reach this year. The Crawford culture of giving back is ingrained in our employees who donate their time and talents even during their personal time. We feel fortunate to be able to help those in need.

Socially and Environmentally Responsible

Our company is in a unique position to provide assistance when clients and their claimants experience a loss, as well as during and after natural and man-made disasters, wherever they occur. When conducting business, we also take meaningful steps to ensure our processes are efficient and our employees are engaged in helping to reduce our environmental impact. This is demonstrated by our heightened ecological awareness and involvement with initiatives throughout the Company. We incorporate sustainability criteria into our purchasing policies, from selecting vendors that offer eco-friendly solutions to using fuel-efficient, lower emissions fleet vehicles to implementing paperless processes. Every administrative and operational process is carefully reviewed to potentially reduce our carbon footprint.

Coincidentally, while attempting to minimize the impact of our business on the environment, an added benefit to improved environmental controls and waste reduction has been a decrease in our materials and administrative costs. Our shareholders appreciate the effect on our bottom line that is realized through paper recycling, mandating double-sided printing in many offices, installing motion-sensitive light controls, and other initiatives. Throughout our organization we are also working with suppliers, partners, and regulatory entities around the world to help shape strategies across our supply chain and procurement organization and advance sustainability in concrete ways. This benefits our business by reducing our operating costs—and it benefits the communities where we operate.

Our commitment to building sustainable communities has grown along with our business over the past 70+ years. We support initiatives that protect the environment, conserve resources, and enhance the economic development of the communities where we operate. We are committed to investing our time, expertise, and resources to help develop and maintain vibrant, sustainable communities.